What is the going rate for office cleaning? Wondering how much to charge for office cleaning may mean you are preparing to open your own cleaning business or shopping for the services of one. Either way, understanding how much charges tend to be, and why, will help you evaluate the costs associated with a cleaning service.
Adjusting How Much to Charge for Office Cleaning
Competing companies will provide you with their rates if you request them. However, remember as with any cleaning service, office cleaners charge not only by the duty but also by the square footage that will have to be cleaned. When speaking to a customer service representative at the cleaning company, be sure to give them the specifics on what and how much you need to be cleaned. Also, ask for an itemized list as well as any specials and deals they are offering.
When negotiating a cleaning contract be sure that it includes:
- Frequency – how often they will clean
- Time frame – when the facility will be cleaned
- Expected duties – i.e. emptying trash as well as vacuuming, etc
- Cleaning products – if you have specific demands on the types of cleaning products
- Supplies – detail who must provide and restock the paper supplies (toilet paper, napkins, etc)
- Standards – expectations for the service, i.e. it is best to be as detailed as possible so there is no room for error
- Bonded – Verify that the janitors/maids are bonded to protect you against risk of loss
While costs will vary based on all the factors listed above, the following typical costs are averaged from multiple janitorial and office cleaning services:
- $25 to $40 per visit to a small office (less than 1200 to 2000 square feet) to empty the trash, light vacuuming and dusting each visit
- Price increases to between $40 and $65 per visit if the facility hosts one or two small bathrooms to include restocking paper products, mopping floor, wiping down surfaces and cleaning toilet
- Larger offices (2100 square feet and larger) will incur charges per square foot. The lowest charge began at $0.50 per square foot for labor-intensive services such as scrubbing or waxing floors, cleaning kitchens, vacuuming, etc. The price per square foot decreases as the size of the office increases. However, remember these charges run per visit, so if the cleaning crew comes in nightly, the cost is incurred each night.
Time of day may also affect the cost of the cleaning. Most offices employ a cleaning service to come in after normal business hours to clean. After hours means no clients or customers and fewer employees to impede or be disturbed by the cleaning crew. If an office wishes to have a daytime cleaning staff on duty as well then the cost will increase for the service. Be sure to let the cleaning service if you expect this option.
Hiring a Service
Before you sign any contracts and after you’ve received an initial estimate, a representative of the cleaning company you are interested in will need to tour your facilities. Be sure that whoever is negotiating the contract is on hand for the tour in order to answer any questions the representative may have and to ask your own.
The tour will allow the representative to confirm size, number of duties and more in order to give him or her, a better idea of the client’s expectations and facilities. The representative will go over their catalog of services and make recommendations based on the tour.
The representative visit is usually a great way to decide between two or more cleaning services if you are on the fence about a decision.
The average cost of house cleaning in the United States is around $160, with an average of around $90 for a home less than 1,000 square feet and $250 or more for a house 3,000 square feet according to Home Advisor. While the national average is generally between $115 and $227, keep in mind prices vary according to the location and the size of the home
Customizable Price List
There are two parts to the customizable price list attached. Part One is simply an outline of the services offered, while Part Two delves into how prices are determined. If you need help downloading the printable, check out these helpful tips.
Part One: What the Service Includes
It is critical that the customer and cleaning service know what to expect from each other. This document provides an example of the services included in many standard house cleaning service packages, as well as add-on services, available for an additional fee. Services will vary from one cleaner to another, but this should give you a general idea of what services to expect.
- Customer Perspective: You should receive a comparable list of tasks, either in brochure or contract form, from your cleaning service. It helps you to set expectations and evaluate whether tasks are being performed satisfactorily.
- Cleaning Service Perspective: You can easily add or delete services that you are prepared to provide for your customers. Feel free adapt Part One of this document to include in your marketing brochure. You can also use it as a checklist for training employees. How well and how quickly they perform each of these tasks becomes your yardstick for measuring performance. Review the add-on services and add or delete services as you see fit.
Part Two: How Pricing Is Determined
This pricing method is based on the standard amount of time it takes to complete various tasks, multiplied by the prevailing wage for maids and house cleaners in a specific area. This section contains a spreadsheet designed to help owners of house cleaning services establish fair competitive pricing, but it also provides insights that many customers will find useful.
Simply follow the step-by-step spreadsheet to arrive at your quote:
- Click to Access: Click the image above to access the price list.
- Minutes Allotted Column: Determine how many minutes it takes to perform each task. It’s a good idea to actually perform each task two or three times to be sure your expectations are realistic. You need to work consistently and with attention to detail. The pace must be one that can be reasonably sustained by your employees. Estimated numbers are included, but feel free to change them as appropriate
- Quantity Column: This is the column you will use most frequently to actually generate price quotes. Simply fill in the quantity of each task to be performed – for example, one kitchen, three bedrooms, two additional rooms. An additional room may be a laundry room, exercise room, office, or playroom. If the room requires little attention, you may choose to count it as a half room. If it requires extra attention, like cleaning several pieces of gym equipment or mirrored walls in a home gym, you may choose to count it as a room and a half.
- Total Minutes: This column multiplies the minutes per task by the number of tasks and auto-calculates total minutes for you.
- Hours: This column automatically translates the number of minutes into hours. The total of the column also tells you how many staff hours you will need to plan for.
- Prevailing Rate: This column is particularly important because it tailors pricing to your specific area. It also supports your pricing structure with hard data from the Bureau of Labor and Statistics (BLS). To determine the correct prevailing rate:
- Visit the BLS website.
- Click the link for your specific area. (There are 374 from which to choose. In the example, “Minneapolis-St. Paul-Bloomington, MN-WI” was used.)
- Scroll down to the chart and look for the code “37-2012.” This is the occupation code for “Maids and Housekeeping Cleaners.”
- Look to the right side of the row for the “Mean Hourly Wage.” (It’s the third column from the right.)
- Replace the rate of “$11.07” in the spreadsheet with the correct mean hourly wage for your area.
- Amount per Room: This column auto-calculates for you. It multiplies the prevailing wage, by the estimated hours, by two. The amount at the bottom of the column, rounded up to the nearest five dollars, is the amount you can reasonably expect to charge your customer. Out of the fee, you will need to extract a fair profit and pay the following expenses:
- Prevailing employee wages/benefits
- Payroll taxes
- Cost of equipment (commercial vacuum cleaners and other cleaning supplies)
- Transportation costs
- Marketing costs
- Administrative costs, like accounting, insurance, and customer service