A strata manager is responsible for the apartment block or unit complex. Their role involves things like ensuring legal and insurance compliance, maintenance of the building, and that all the administration is kept accurate and up-to-date.Having a strata manager is important as they are experienced in the real estate industry. It is very important to choose the best strata manager. Strata management companies offer a wide range of services. Therefore a responsible strata manager is required to perform all the functions so it’s important to choose the right company.
WHO IS A STRATA MANAGER?
The strata manager is a paid professional who has experience working in the property management industry. A strata manager has to perform various duties like keeping the walls clean and tidy of the apartment, managing financial accounts, paying invoices, etc.
So in this article, we will discuss points to keep in mind while choosing your strata management services:
Every strata management company has unique ideas and ways to deal with the situations. The right management company will enhance the value of your property.
Here are some qualities that every strata management company should have:
1. Commitment and dedication:
We all know that without commitment and proper dedication it’s not possible to achieve goals, the same is with strata managers. Strata managers need to be committed and should treat their customers politely.
It is very important to check the qualification of the strata manager before choosing the company. Along with qualification experience also matters. A strata manager must know about finance, commerce, planning, etc.
Along with qualification, the experience of the strata manager matters the most. Before hiring the strata management company it’s important to check whether the manager can deal with different circumstances.
4. Public reviews:
The reputation of the company and public reviews are the game changer when choosing the best strata manager company. You can find reviews regarding the company on Google business pages.
5. Communication skills:
Communication skills of the members of the company play a crucial role. The members and strata manager should talk politely and should help in resolving the problems. The manager should also clearly communicate all the rules related to the property.
6. Knowledge of legislation:
The best strata management companies invest in regular training to keep an update about the changes taking place in legislation. Strata managers must have the ability to guide regarding various new amendments.
Good strata management companies make a correct valuation. This is important because if something happens to the building shortly the owners would dig into their own pockets so correct valuation is important.
8. Local manager:
It is always a better option to choose a manager whom you can trust. You can ask your friends and family to find a good strata manager.
A variety of issues can come in near future in a community. The best strata management company will always know how to deal with situations without creating chaos.
Good strata management is committed to providing various educational and developmental programs for their associates. Seminars or on-the-job training are also provided by some best strata management companies.
A professional company is always licensed. So license and other paperwork should be checked before opting for a strata management company.
DUTIES AND RESPONSIBILITIES OF STRATA MANAGER:
Strata manager has lots of duties and responsibilities such as:
1. Property maintenance:
The strata manager must keep a check whether the people occupying a strata property are living comfortably or not. Strata managers are contacted first if any sort of repair is required in the building. So the strata manager must maintain the property.
2. Financial management and taxation:
The strata manager is responsible for all the finance-related tasks like payment of utility bills, maintenance of house, etc. strata manager also prepares budget and the manager must make payments promptly.
The strata manager must communicate with tenants by serving notice of meetings, circulars, etc.
4. Interpersonal relations:
Strata managers must ensure that there is harmony and peace among all the owners. Managers are also involved to solve disputes regarding noise, pets, etc.
5. Setting up of meetings:
The strata manager must provide notice regarding the meetings or any other information regarding the strata property. The manager also handles insurance claims.
The strata manager must tell the community to park only in your parking bay, manage your pet appropriately, observe noise regulations, and not damage common property. All the rules and regulations are made clear by the strata manager to ensure peace and harmony between the communities.
So, the above points will help you choose the best strata management company. The right management company will deliver good services and will also enhance the property value and improve the living standards.